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Core concepts

Projects

A project is client work billed hourly, invoiced as a fixed contract, or kept non-billable, with an optional budget.

A project is a piece of work for a client. It's the second link in the Clients → Projects → Tasks → Time → Invoices → Payment chain, and the place that decides whether time is billed hourly, recorded as fixed-fee delivery effort, or kept non-billable.

Rate type

Every project has a rate type, which determines how its time entries are valued:

Rate typeWhat it means
HourlyTime is billed at an hourly rate (starting from the client's default, override per project).
Fixed feeInvoice all or part of a contract balance; logged hours are delivery effort only.
Non-billableTime is tracked for the record but never billed.

For Hourly projects, the client default rate can flow into the project and price logged time. Fixed-fee and non-billable projects have no hourly rate. See Billing types and rates.

Budgets

A project can carry an optional budget with warning thresholds. Hourly and non-billable projects can use a money or hours cap; fixed-fee projects can use only an effort-hours cap. Budgets are a guardrail, not a hard stop or a substitute for the fixed contract value. See Project budgets.

Who can see a project

Projects are how access works for your team. Members only see projects they're added to — they won't even know other projects exist. Add a Member on the project's Members tab, or assign them a task, which adds them automatically.

Managers, Admins, and the Owner see all projects in the workspace. Members are project-scoped. See Project access.

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